Private Demo Released!

Author Topic: Trouble logging in  (Read 420 times)

Théo

Trouble logging in
« on: March 28, 2021, 02:05:21 PM »
Hello,

I have a problem to log on the site.
With my username or mail address, it reads "Sorry, but we were unable to log you in. Feel free to try again".

Even though I reseted my password and it's working fine on the forum.

Any guess what is happening ?

Thanks.

Alonso Martin

Re: Trouble logging in
« Reply #1 on: March 29, 2021, 10:39:39 AM »
Hi Théo,

The username/password for this forum and the ones for the Backer's Club are different. You might be using a different email for the Backer's Club, which is not in our database. Feel free to send me a DM through our Discord server (discord.gg/hfa) to solve this problem.

Théo

Re: Trouble logging in
« Reply #2 on: March 31, 2021, 09:46:05 AM »
Thanks for the reply.

I'm not a regular Discord user, so I tried to do as you say. Tell me if I'm mistakenly doing something.

Cheers.
Theo.

Alonso Martin

Re: Trouble logging in
« Reply #3 on: March 31, 2021, 02:22:35 PM »
Hey Théo,

I'm not sure if it's you who contacted me via DM on Discord. If it's easier for you, send me a DM through this forum and I'll look into it.

 

Heart Forth, Alicia Boards