Heart Forth, Alicia - Public Section > General talk

Issue launching the demo

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idontknow:
I am on Windows 10 64-bit and whenever I try to launch the game it shows up briefly in the task manager and then closes. Is there a fix for this issue?

Alonso Martin:
Sorry to hear you're having this issue. We haven't seen this one before. Do you by chance have an antivirus or similar software that could be shutting the game down? Could you also provide your computer specs? Lastly, does a /crash/ folder get created after the game shuts down? If so, could you email those contents to lukas@alonsomartin.mx please?

idontknow:
I have Windows Defender; I turned it off and tried running the demo but it did the same thing. My specs are:
Intel Core i7 6700k
32 GB of RAM
ASRock Z170 Extreme4 motherboard
NVIDIA GeForce GTO 1080
447 GB Crucial SSD

Alonso Martin:
Thanks! Do you get a crash.txt file or a /crash/ folder?

idontknow:
I emailed the crash.txt to the email address you provided.

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