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Author Topic: Paypal backer issue..  (Read 6064 times)

Caesura

Paypal backer issue..
« on: March 12, 2015, 08:16:09 AM »
So I backed through paypal after the campaign had ended.
How do I link this account here to status of backing, and/or how in all hell do I implicate my adress may change before release date =/

Alonso Martin

Re: Paypal backer issue..
« Reply #1 on: March 12, 2015, 11:49:34 AM »
Hey Caesura,

You can read this update to see how you can link your paypal pledge with your forum account:
https://www.kickstarter.com/projects/alonsomartin/heart-forth-alicia/posts/856085

Also, if you backed the game for $50 or more, you should've received an invitation to join the Backer's Club. If you haven't, go to this link and click on "resend invitation".
http://backersclub.alonsomartin.mx/

If you didn't pledge for $60 or above, there is nothing to physically send to an address. If you did, you can send an email to and let me know what your Paypal email is, along with your new address.

If you haven't moved yet, once get close to begin shipping we'll send out an update to warn everyone that addresses will soon be locked. Kickstarter backers will be able to make final adjustments to their address via Kickstarter itself. Paypal backers will be asked to send us an email if any changes are required. Our distributor (The Yetee) will take care to make that change for you.

Let me know if that answered your questions.

Caesura

Re: Paypal backer issue..
« Reply #2 on: March 12, 2015, 02:53:03 PM »
So I did just attempt that and the closest I have gotten was it telling me the key has already been claimed? I backed $150.

Alonso Martin

Re: Paypal backer issue..
« Reply #3 on: March 12, 2015, 06:20:44 PM »
Did a quick search and it looks like you already have a Backer's Club account. You should be able to log in just fine with your username and password.

If you don't remember your password, just click on "forgot password" and a new one will be emailed to you. At the beginning of the message, it will read "Dear XX," where the double X is your username.

Let me know if you're still having problems and we'll reset your account so you can register a new account again.
« Last Edit: March 12, 2015, 07:28:01 PM by Alonso Martin »

Caesura

Re: Paypal backer issue..
« Reply #4 on: March 16, 2015, 01:59:55 AM »
It is a little topsy turvy with how it worked but I made this account without a link through anything else, and it just automatically set it as a backers account because it uses the email that was used to pay :P All is well.

Alonso Martin

Re: Paypal backer issue..
« Reply #5 on: March 16, 2015, 08:51:49 AM »
Glad to hear it!

 

Heart Forth, Alicia Boards